These Terms of Service ("Terms") govern your use of the ARFA websites at www.arfa.eu and www.arfa-studio.eu, and of the mobile game TerraSweep for iOS and Android (the "App", and together with the websites, the "Services"). The Services are provided by Philipp Hansmann, sole proprietor trading as ARFA, established at Rue Nothomb 75, 1040 Etterbeek, Belgium (KBO 1036.008.104 — VAT BE 1036.008.104). By creating an account, installing or otherwise using the App, you agree to these Terms. If you do not agree, do not use the Services.
Philipp Hansmann, sole proprietor (zelfstandige in hoofdberoep / indépendant à titre principal) trading as ARFA
Rue Nothomb 75, 1040 Etterbeek, Belgium
Enterprise number (KBO/BCE): 1036.008.104 — VAT: BE 1036.008.104
Email: legal@arfa-studio.eu
Websites: www.arfa.eu, www.arfa-studio.eu
These Terms are made available in English. The European Commission also makes available an Online Dispute Resolution platform; please see section 21 below for the routes available to you as a consumer.
TerraSweep is a casual mobile game distributed free of charge through the Apple App Store and Google Play. The App offers an optional freemium layer of in-app purchases (see section 8) and an optional "Recharge Boost" feature that lets you obtain in-game rewards in exchange for watching an advertisement (see section 10). The arfa.eu and arfa-studio.eu websites provide information about ARFA and the App, support resources and links to the Stores.
The Services are intended for users aged 13 and over, in line with Article 7 of the Belgian Act of 30 July 2018 and Article 8 GDPR. If you are between 13 and 18 (or the local age of majority where you live), you may only use the Services with the consent of a holder of parental responsibility, and any IAP must be made by, or with the prior express authorisation of, that adult — the parental-controls features built into the Apple App Store and Google Play are the recommended way to do this.
Some Services may require you to create an account. You agree to provide accurate information, to keep your credentials confidential, and to notify us at legal@arfa-studio.eu if you suspect unauthorised use. You are responsible for all activity carried out under your account, except where caused by our fault.
Subject to your compliance with these Terms, ARFA grants you a limited, personal, non-exclusive, non-transferable, non-sublicensable and revocable licence to install and use one copy of the App on a device that you own or control, for your personal, non-commercial entertainment. All rights not expressly granted to you are reserved by ARFA and its licensors.
You may not, except to the extent permitted by mandatory law:
If you download the App from the Apple App Store, the following additional terms apply, as required by Apple's Schedule 1 to the Apple Developer Program License Agreement. The terms in this section apply only as between you and Apple, and you acknowledge:
If you download the App from Google Play, your use of the App is also subject to the Google Play Terms of Service (play.google.com/intl/en/about/play-terms/) and the Google Play Developer Distribution Agreement to the extent applicable to end users. Google has no obligation to furnish maintenance or support for the App. ARFA, not Google, is solely responsible for the App, for any IAPs made through Google Play (as merchant of record, processed by Google in line with its standard terms), and for handling any related claims to the extent permitted by law.
The App is free to download. We may offer optional in-app purchases ("IAPs") for additional Virtual Items, removal of advertising, or other paid digital content. All IAPs are processed and billed by the Store (Apple or Google) acting as merchant of record under its own payment terms. ARFA does not directly receive your payment-card or banking data. Prices include any applicable VAT collected by the Store.
Before completing an IAP you will see:
Refunds are handled by the Store under its own rules — Apple via reportaproblem.apple.com, Google via support.google.com/googleplay/answer/2479637. We will reasonably support refund decisions made by the Store and, where mandatory consumer law in your jurisdiction grants you a stronger remedy directly against us, you keep that remedy.
Virtual Items obtained through gameplay, through Recharge Boost or through IAPs:
"Recharge Boost" is a voluntary feature that lets you watch a short advertisement in exchange for a defined in-game reward (for example: additional energy, credits or a temporary boost). You can play and enjoy TerraSweep without ever using Recharge Boost. By starting a Recharge Boost session you confirm that you wish to view the advertisement and receive the reward; the data we process to deliver the reward and the underlying ad is described in our Privacy Policy (section 7.5).
We do not guarantee that a Recharge Boost ad is always available — supply depends on our ad mediation partners. If a Recharge Boost session fails to complete due to a technical issue on our side and the reward is not credited, contact us at legal@arfa-studio.eu and we will reasonably make you whole.
If you are a consumer in the EU, you have in principle a 14-day right of withdrawal when you conclude a distance contract for digital content or a paid digital service with us, under Articles VI.47 et seq. of the Belgian Code of Economic Law (which implements Directive 2011/83/EU as amended).
For IAPs that consist of digital content not supplied on a tangible medium (in-game currency, Virtual Items, paid features), the law foresees an important exception in Article VI.53, 13° of the Belgian Code of Economic Law: the right of withdrawal is lost once performance has begun with your prior express consent and your express acknowledgement that you thereby lose your right of withdrawal.
By confirming an IAP in the App, you are asked to:
If you do not give that consent, please do not complete the IAP. For other paid digital services that do not start immediately (for example a pre-order), you can withdraw within 14 days of contract conclusion using the model form in the Annex below, by writing to legal@arfa-studio.eu, or by any other unambiguous statement.
When using the Services you agree not to:
The App, its source code, design, art, music, characters, trademarks ("ARFA", "TerraSweep"), names, logos and all other content of the Services are owned by ARFA or its licensors and are protected by Belgian, EU and international intellectual property law. Nothing in these Terms transfers any intellectual property right to you. The licence in section 5 is the only right you receive.
We may update the App and Services to add features, fix bugs, improve security, or comply with law. Some updates are pushed automatically by the Stores; some may be required for the App to continue working.
We may modify, suspend or discontinue features of the App at any time. If we permanently discontinue the App as a whole, we will use reasonable efforts to give you at least 30 days' prior notice through the App or by email, except where shorter notice is required by law, security or force majeure. You acknowledge that Virtual Items are tied to the App and will cease to be usable when the App is discontinued; we will not owe you a cash refund of unredeemed Virtual Items, without prejudice to your mandatory consumer rights.
You can stop using the Services at any time and uninstall the App. If your account stores data linked to your sign-in, you can request its deletion as described in our Privacy Policy.
We may suspend or terminate your access to the Services if you materially breach these Terms — in particular sections 4 (eligibility), 5 (licence), 9 (Virtual Items rules) or 12 (acceptable use) — or if required by law, by a competent authority or by a Store. Where reasonable, we will give you prior notice and an opportunity to remedy the breach. Termination for cause results in the loss of unredeemed Virtual Items linked to the account; mandatory consumer rights are reserved.
If you are a consumer, you benefit from the legal guarantee of conformity for digital content and digital services under Articles 1701/1 et seq. of the Belgian Civil Code (which implements Directive (EU) 2019/770). For a one-off supply, this guarantee runs for two years from delivery; for the continuous supply of digital content/services, it runs for the duration of the supply. Nothing in these Terms limits those statutory rights.
Subject to the above, and to the maximum extent permitted by applicable law, the Services are provided "as is" and "as available". We do not warrant that the Services will be uninterrupted, error-free, or that bugs will be corrected immediately. The Stores and your device manufacturer are responsible for their own platforms and services.
To the maximum extent permitted by applicable law, ARFA's total liability arising out of or relating to the Services in any twelve-month period is limited to the greater of (i) the amount you paid to the Stores for IAPs of the App in that period, or (ii) fifty euros (€50).
The following limitations do not apply and you keep your full statutory rights against us where Belgian or EU law does not allow a contractual limitation, in particular: in case of fraud or wilful misconduct; in case of death or personal injury caused by our negligence; in respect of mandatory consumer rights including the legal guarantee referred to in section 16; and in any other case where mandatory law prohibits an exclusion or limitation of liability.
Our processing of personal data is described in the Privacy Policy and our use of cookies and similar technologies is described in the Cookie Policy. Both documents are incorporated into these Terms by reference.
We may amend these Terms to reflect changes in the Services, in our providers, or in applicable law. We will publish the updated version on www.arfa.eu and www.arfa-studio.eu and update the "Last updated" date. If the changes are material — for example a change to the limitation of liability, to the right of withdrawal, or to dispute resolution — we will give you at least 30 days' advance notice through the App or by email, and you will be able to refuse the new Terms by stopping your use of the Services before the effective date.
These Terms are governed by Belgian law. If you are a consumer habitually resident in another EU Member State, you keep the protection of any mandatory provisions of the law of that Member State that you would benefit from in the absence of this clause, in line with Article 6(2) of the Rome I Regulation.
The courts of Brussels, Belgium, have jurisdiction for any dispute arising out of or in connection with these Terms, without prejudice to the consumer's right to bring an action before the court of their domicile under Article 18(1) of the Brussels I bis Regulation (Regulation (EU) No 1215/2012).
If you have a complaint, please first contact us at legal@arfa-studio.eu. We will try to resolve the issue informally.
If you are a consumer based in Belgium, you may also refer the dispute to the Consumer Mediation Service (Service de Médiation pour le Consommateur / Consumentenombudsdienst), North Gate II, Boulevard du Roi Albert II 8 box 1, 1000 Brussels — consumerombudsman.be — which offers a free, out-of-court alternative dispute resolution route.
Note: the European Commission's Online Dispute Resolution platform was discontinued on 20 July 2025 and is no longer available. Consumer disputes can therefore be brought either through the national mediation route above or directly before the competent courts (section 20).
For any question about these Terms, write to:
ARFA — Philipp Hansmann
Rue Nothomb 75, 1040 Etterbeek, Belgium
legal@arfa-studio.eu
(Complete and return this form only if you wish to withdraw from a paid distance contract concluded with ARFA and the digital-content exception in section 11 does not apply.)
To: ARFA — Philipp Hansmann, Rue Nothomb 75, 1040 Etterbeek, Belgium — legal@arfa-studio.eu
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the provision of the following digital content/service (*):
____________________________________________
Ordered on (*) / received on (*): __________
Name of consumer(s): _______________________
Address of consumer(s): ____________________
Signature of consumer(s) (only if this form is notified on paper): _______________________
Date: _________________
(*) Delete as appropriate.